Performance EDGE Presents Presents
One Day Workshop on
Effective Business Communication Skills
(A Managerial Course)
Delhi -17th April, 2012 at Jaypee Vasant Continental, Vasant Vihar, New Delhi
Bangalore -19th April, 2012 at The Chancery Hotel, Lavelle Road, Bangalore
Mumbai -21st April, 2012 at Ramada Plaza Palmgrove, Juhu Tara Road , Mumbai
Timing : 9:30 A.M. to 5:30 P.M.
Breakfast and Registration : 9 A.M.
For Registration :
Why This Workshop?
In today's dynamic industry, one of the key requirements to become a successful leader and business manager is the ability to communicate. This ability transforms thoughts and ideas into action. Apart from providing visibility in an organization, they serve to help influence an audience and are critical to the decision-making process.

Most people acquire functional skills and become "good at their jobs". However, having good communication skills is an essential ingredient in making a mark & career progression to senior management roles.

The business world today is characterized by Information overload and short attention spans. Therefore, it is vital to communicate clearly, concisely and effectively.

It is a "must have" attribute to get ahead in today's competitive business world. This requires specific skills to be adopted - first through training intervention and then by continuous individual practice.

Excellent business communication skill is a key differentiator - a true leadership skill.

This workshop aims at adding a critical dimension to the manager's repertoire of communication skills, through understanding and application of the communication process.
Who will benefit
The experienced professional who needs to be effective, by improving their formal business communication, increasing their ability to instruct, inform or persuade. This workshop is particularly useful for professionals aiming at career growth - where communicating effectively will be an enabler towards career success and assuming leadership roles.
Knowledge and skills gained
  • Understand the key principles for successful business communication
  • Awareness of written, verbal, non verbal communication & body language and it's importance in business communication
  • Barriers to communication - psychological, regional accents etc.
  • Best practices in written communication skills like e-mails
  • Best practices in "tele" communication like, conference calls & video conference calls
  • Practical tips for making effective business presentations
  • Understand one's strengths and capitalize on them and also identify areas of improvement

The workshop is interactive and promotes experiential learning through the use of lectures, role plays and classroom exercises - individually & in teams.

What the workshop covers
  • The basics of communication
    • context / comprehensibility / complexity / clarity
    • exercise
  • Barriers to communication
    • technical & psychological barriers & how to overcome them
  • Body language
    • Awareness & how to use it to one's advantage
    • Role play
  • Writing e-mails.
    • Email protocols and common mistakes
    • Exercise
  • Use of modern technology in communication
    • Conference calls, video conferencing - best practices
    • Role play
  • Improve presentation skills by adopting tried & tested "best practices"
    • Techniques, preparation, delivery
    • Team exercise
Mr. Ashim Ghosh, B.Tech (IITKGP), PGDM(IIMA), M.Sc- Systems ( London ) comes with over two decades of multi-faceted experience in the IT industry across Europe, USA and India. His consulting career with Cap Gemini and International Computers, based at London for over a decade, gave him tremendous depth and international exposure to the best of current world class practices and standards.

In India, he has worked in senior roles ranging from Director, VP, and Consultant to CEO & MD with leading India based corporates including TCG, Kirloskars and Infosys Technologies among others. Ashim's varied roles and geographies throughout his career, has helped him develop immense breadth in management of people and companies through projects, consulting and training. Ashim invests his vast experience to advise organizations to build Skills and Competencies specific to industries in people.

Ashim is accredited for administering the Myers Briggs Type Indicator® and is a qualified Lead Assessor for TickIT.
In our workshop, we maximize knowledge assimilation in the participants through combination of execution elements like case discussions, exercises, simulated games and activities, video led sessions and discussions on global best practices. At the end of each workshop we facilitate the participants to distill Key Learning and prepare Action Plans to deliver solid business results for our clients.
Recent Participants:
ABN Amro, Accenture, Acer, A.F.Ferguson, Arvind Mills, Ballarpur Industries, Bank of America, Bennet Coleman, Bharti TeleTech, Bluestar, BNPParibas, BOC, BOI, CAMS, Castrol, CII, Cognizant Technology, CRISIL, Deccan Herald, Duncans, GAIL, Godrej & Boyce, Google, Henkel Arabia, Honeywell, HPCL, IBM, ITC, Ispat Industries, Ingersoll Rand, ITC Infotech, KPMG, Kirloskar Oil Engines, Kotak Mahindra, L&T, Living Media, Lufthansa, Mahindra & Mahindra, Mico Bosch, MRF, Maruti Suzuki, Mitshubishi, NCR Corporation, Nishit Desai, NTPC, Oberoi Hotels, Oracle, Punjab National Bank, Reliance Media World, Reserve Bank of India, RMSI, Samsung, Saint Gobain, Shipping Corporation, Siemens, State Trading Corporation, State Bank Of India, SAP Lab, Titan, TVS, Tata Consultancy Services, Tata Motors, Tata Power, Tata Ryerson, Tata Teleservices, United Breweries, United Spirits, Vedanta, Wartsila, WIPRO, World Bank etc.

(Click Here for participant Speak)
Fees and Registration:
One Day Workshop- The fee which covers lunch & tea/coffee and reading material, is Rs 7,500/- plus service tax @12% Plus education cess @3% = Rs. 8,427/- per participant. For the organizations sending three and more delegates the fee is Rs. 7,000/- plus service tax @12% Plus education cess @3% = Rs. 7,865/- per participant. The fee is payable by cheque in favor of "NR Performance Edge Consultants Pvt. Ltd." at any of our addresses below. The workshop is non residential.

Our Service Tax Registration No. is AACCN1359CST001 & PAN AACCN1359C

Kindly send your nomination/s through email to or on your letter head indicating Name/s, Designation, Phone No., Fax No. and E-Mail ID of the nominees along with the fee to reach us at least seven days before the workshop, the nominations can be sent to our Kolkata, Gurgaon or Mumbai office: The company reserves the right to change venue, contents, dates and speakers. The service tax on fee will be applicable based on the latest Government notification in force on workshops dates.

NR Performance EDGE Consultants Pvt. Ltd.

c/o M L Basu & Co,
1, Lindsay Street, 1st Floor,
Kolkata -700087
Call : 9830504810

South City - I
Gurgaon - 120002
Call : 9871143635

Maxigen Communications
C-202 Avon Plaza-1,
Thakur Complex,
Kandivili (East)
Mumbai 400101

Please Reply to us at: E-mail:

you can call the Central Line Amlan 09903720541 for any queries regarding the workshop at any of the centers
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