In today's dynamic industry, one of the key requirements to become a successful leader and business manager is the ability to communicate. This ability transforms thoughts and ideas into action. Apart from providing visibility in an organization, they serve to help influence an audience and are critical to the decision-making process.

Most people acquire functional skills and become "good at their jobs". However, having good communication skills is an essential ingredient in making a mark & career progression to senior management roles.

The business world today is characterized by Information overload and short attention spans. Therefore, it is vital to communicate clearly, concisely and effectively.

It is a "must have" attribute to get ahead in today's competitive business world. This requires specific skills to be adopted - first through training intervention and then by continuous individual practice.

Excellent business communication skill is a key differentiator - a true leadership skill.

This workshop aims at adding a critical dimension to the manager's repertoire of communication skills, through understanding and application of the communication process.

The experienced professional who needs to be effective, by improving their formal business communication, increasing their ability to instruct, inform or persuade. This workshop is particularly useful for professionals aiming at career growth - where communicating effectively will be an enabler towards career success and assuming leadership roles.

• Understand the key principles for successful business communication
• Awareness of written, verbal, non verbal communication & body language and it's importance in business communication
• Barriers to communication - psychological, regional accents etc.
• Best practices in written communication skills like e-mails
• Best practices in "tele" communication like, conference calls & video conference calls
• Practical tips for making effective business presentations
• Understand one's strengths and capitalize on them and also identify areas of improvement

The workshop is interactive and promotes experiential learning through the use of lectures, role plays and classroom exercises - individually & in teams.

• The basics of communication
• context / comprehensibility / complexity / clarity
• exercise
• Barriers to communication
• technical & psychological barriers & how to overcome them
• Body language
• Awareness & how to use it to one's advantage
• Role play
• Writing e-mails.
• Email protocols and common mistakes
• Exercise
• Use of modern technology in communication
• Conference calls, video conferencing - best practices
• Role play
• Improve presentation skills by adopting tried & tested "best practices"
• Techniques, preparation, delivery
• Team exercise

Mr. Ashim Ghosh, B.Tech (IITKGP), PGDM(IIMA), M.Sc- Systems ( London ) comes with over two decades of multi-faceted experience in the IT industry across Europe, USA and India. His consulting career with Cap Gemini and International Computers, based at London for over a decade, gave him tremendous depth and international exposure to the best of current world class practices and standards.

In India, he has worked in senior roles ranging from Director, VP, and Consultant to CEO & MD with leading India based corporates including TCG, Kirloskars and Infosys Technologies among others. Ashim's varied roles and geographies throughout his career, has helped him develop immense breadth in management of people and companies through projects, consulting and training. Ashim invests his vast experience to advise organizations to build Skills and Competencies specific to industries in people.

Ashim is accredited for administering the Myers Briggs Type Indicator^® and is a qualified Lead Assessor for TickIT.

In our workshop, we maximize knowledge assimilation in the participants through combination of execution elements like case discussions, exercises, simulated games and activities, video led sessions and discussions on global best practices. At the end of each workshop we facilitate the participants to distill Key Learning and prepare Action Plans to deliver solid business results for our clients.

A.F.Ferguson, ABB Limited, ABN Amro, Accenture, Acer, Akzo Nobel, Alstom Grid, Aricent, Arvind Mills, Ashok Leyland, Aventis Pharma, Ballarpur Industries, Bank of America, Bennet Coleman, Bharat Petroleum, Bharti TeleTech, BHEL, Biomerieux, Blue Star, BNP Paribas, BOC, BOI, CAMS, Castrol, Central Bank of India, Cholamandalam MS, CII, Cognizant Technology, Colgate Palmolive, Corporation, CRISIL, Crompton Greaves, Deccan Herald, Duncans, Ernst & Young, Exxon Mobil, Fiat, GAIL, General Motors, Godrej & Boyce, Google, HCL, Heinz, Henkel Arabia, Hindalco, Honda, Honeywell, HPCL, Hyundai, IBM, Indian Hotels, Indus Towers, Ingersoll Rand, Ispat Industries, ITC, ITC Infotech, Kellogg, Kimberly Clark, Kirloskar Oil Engines, Kodak, Kotak Mahindra, KPMG, L&T, Living Media, Lufthansa, Mahindra & Mahindra, Maruti Suzuki, MCF, MECON, Mico Bosch, Mitshubishi, Mitsui, MRF, NCR Corporation, Nishit Desai, NTPC, Oberoi Hotels, Oil India, Oracle, Oriflame, Parle Biscuits, Pepsico, Perfetti, Perno Ricard, Punjab National Bank, RBS, Reckitt Benckiser, Reliance Media World, Reserve Bank of India, RMSI, Saint Gobain, Samsung, SAP Lab, Shipping, Siemens, Standard Chartered Bank, State Bank Of India, State Trading Corporation, Tata Chemicals, Tata Communication, Tata Global Beverage, Tata Motors, Tata Power, Tata Steel, Tata Teleservices, TCS, Titan, TVS, Vodafone, Voltas, Volvo Eicher, Wartsila Diesel, World Bank and WIPRO.

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NR Performance EDGE Consultants Pvt. Ltd.